Privacy Policy

GENERAL

• Vymo Technologies (India) Private Limited company incorporated under the provisions of the Companies Act, 1956 with its registered office at #611, 2nd Cross Road, 3rd Block, Koramangala, Bengaluru, Karnataka 560034, India and with its affiliates worldwide (the “Company” or “Vymo”) provide a sales engagement platform on the website at http://www.vymo.com// (“Website”) and/or mobile applications to help companies drive more sales by capturing employees and customer interactions. At Vymo we respect your need for online privacy and protect any personal information that you may share with us, in an appropriate manner.
• Our practice with respect to use of your personal information is as set forth below in this privacy policy statement (“Privacy Policy”). As a condition to use services rendered by the Company (“Vymo Services”), you consent to the terms of the Privacy Policy) as set out on our Website. This Privacy Policy describes the Company’s policies and procedures on the collection, use and disclosure, transfer and storage of the information provided by the end users of the Website and the mobile application (“Application”). The Company shall not use the user’s information in any manner except as provided under this Privacy Policy.
• Every user who accesses or uses the Website and /or the Application (together the “Software”) agrees to be bound by the terms of this Privacy Policy and terms of service.
• This Privacy Policy should be read in conjunction and together with the terms of services and other policies as may be available on the Website (collectively the “Terms of Service”). Please read this Privacy Policy carefully and in the event, you do not agree to the terms or policies specified herein, please discontinue the usage of the Website and the Vymo Services.
• The Privacy Policy may be updated from time to time and shall apply exclusively in respect of any use of the Software.

SCOPE OF THIS PRIVACY POLICY

This Privacy Policy is published in compliance of:

• Section 43A of the Information Technology Act, 2000;
• Regulation 4 of the Information Technology (Reasonable Security Practices
and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI
Rules”);
• Regulation 3(1) of the Information Technology (Intermediaries Guidelines)
Rules, 2011;
• California Consumer Privacy Act,2018 (“CCPA”) as updated by the California Privacy Rights Act, 2023 (“CPRA”); and
• Delaware Online Privacy Protection Act, 2016 (“DOPPA”).

INFORMATION RECORDED AND USED:

Personal Information:

“Personal information” is defined under the SPI Rules and other applicable laws and regulations to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such a natural person.

The SPI Rules further define “sensitive personal data or information” of a person to mean personal information about that person relating to:

• passwords;
• financial information such as bank accounts, credit and debit card details or other payment instrument details;
• physical, physiological and mental health condition;
• sexual orientation;
• medical records and history;
• biometric information;
• information received by body corporate under lawful contract or otherwise;
• details as provided at the time of registration or thereafter; and
• call data records.

Any information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as sensitive personal data or information.

This section of the Privacy Policy applies to all the users of the Software

Except as otherwise provided hereinafter, when using the Software, you are not required to provide Personal Information unless and until you choose to submit your Personal Information in the Software. Also, we do not collect information about the users of the Software from other sources, such as public records or bodies, or private organizations, save and except as provided in this Privacy Policy.

During the registration process for creating user accounts, the client shall provide a list of users of that account along with names and email address of the users to the Company. Then, Vymo shall assist in creating the user accounts. Alternatively, the client themselves will be provided option to create user accounts of the users to the Company. The users may get communication for re-setting the Vymo login and if it SSO login, they will be verified via the clients login authentication. Vymo shall use your name and email address to inform you regarding new services, releases, upcoming events and changes in this Privacy Policy.

Vymo will have access to third party Personal Information provided by you as part of using Vymo Services such as contacts in your Vymo account. This information may include third party names, email addresses, phone numbers and physical addresses and will be used for servicing your requirements as expressed by you to Vymo and solely as part and parcel of your use of Vymo Services. We do not share this third party Personal Information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you. When you elect to refer friends to the Software, we request their email address and name to facilitate the request and deliver a onetime email. Your friend may contact us at support@getvymo.com to request that we remove this information from our database.

We post user testimonials on our Website. These testimonials may include names and other Personal Information and we acquire permission from our users prior to posting these on our Website. Vymo is not responsible for the Personal Information users elect to post within their testimonials. Vymo hereby expressly disclaims any liability for any misuse of such information that is made available to/ by you in such a manner.

VISITORS

• No sensitive personal data or information is automatically collected by us from any casual visitors of the Software, who are merely perusing or browsing the Software (except as otherwise provided).
• Nevertheless, certain provisions of this Privacy Policy are applicable to even such casual visitors, and such casual visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave the Software immediately.
• If you, as a casual visitor, have inadvertently browsed any other pages of the Applications prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is obtained, stored or used, merely quitting this browser application should ordinarily clear all temporary cookies installed by the Company. All visitors, however, encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing / deletion, as the Company cannot guarantee, predict or provide for the behaviour of the equipment of all the visitors of the Software.
• You are not a casual visitor if you have willingly submitted any personal data or information to the Company through any means, including email, post on the Software. All such visitors will be deemed to be, and will be treated as, users for the purposes of this Privacy Policy, and in which case, all the statements in this Privacy Policy apply to such persons.

USAGE DETAILS

Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us to enhance your experience of the Vymo Services and to help us provide you the best possible service.

CONTENTS OF YOUR USER ACCOUNT

We store and maintain files, documents, to-do lists, emails and other data stored in your user account at our facilities. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account. We may retain and use your Personal Information and data as necessary to comply with our legal obligations, resolve disputes, and enforce our rights. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible even to employees of Vymo except in circumstances specifically mentioned in this privacy policy statement and terms of services. We also do not scan the contents of your user account for serving targeted advertisements.

PAYMENT INFORMATION

Due to the communications standards on the internet, when you use the Software, we will automatically receive the uniform resource locator (URL) of the site from which you came and the site to which you are going when you leave the Software. The Company will also receive the Internet Protocol (the “IP”) address of your computer (or the proxy server a used by you to access the internet), your computer operating system and type of web browser you are using, email patterns, as well as the name of your internet service provider (ISP). This information is used to analyze overall trends to help the Company improve its actions and reach. The linkage between your IP address and your personally identifiable information shall not be shared with third-parties without your permission or except when required by law or except where required to provide or facilitate Vymo Services provided by the Company. Notwithstanding the above, you acknowledge the Company’s right to share some of the aggregate findings (not the specific data) with advertisers, sponsors, investors, strategic partners, and others in order to help grow its business.

COOKIES AND OTHER TRACKING TECHNOLOGIES

• We use temporary and permanent cookies to enhance your experience of our Vymo Services. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘keep me signed-in’ option in Vymo Services, a permanent cookie will be stored in your computer, mobile, tablet, etc. and you will not be required to sign-in by providing complete login information each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the Software. We tie cookie information to your email address when you elect to remain logged in so as to maintain and recall your preferences within the Software.
• Technologies such as: cookies, beacons, tags and scripts are used by Vymo and our partners, affiliates, or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
• We use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

LINKS FROM OUR SOFTWARE

Some pages of our Software contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the privacy policy statement of other websites.

FEDERATED AUTHENTICATION

You can log in to our site using federated authentication providers. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign up form.

WITH WHOM DO WE SHARE INFORMATION

• We may need to share your Personal Information and your data to our affiliates, service providers and business partners solely for the purpose of providing Vymo Services to you, including sharing your Personal Information outside of your country of residence. The purposes for which we may disclose your Personal Information or data to our service providers may include, but are not limited to, data storage, database management, web analytics and payment processing. These service providers are authorized to use your Personal Information or data only as necessary to provide these services to us. In such cases Vymo will also ensure that such affiliates, service providers and business partners comply with this Privacy Policy and adopt appropriate confidentiality and security measures. We will obtain your prior specific consent before we share your Personal Information or data to any person outside Vymo for any purpose that is not directly connected with providing Vymo Services to you. We will share your Personal Information with third parties only in the ways that are described in this Privacy Policy. We do not sell your Personal Information to third parties. We may share generic aggregated demographic information not linked to any Personal Information regarding visitors and users with our business partners and advertisers. Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request. In addition, we may also disclose Personal Information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by Vymo in our sole and absolute discretion for protecting the safety of our users, employees, or the general public. If Vymo is involved in a merger, acquisition, or sale of all or a portion of its business or assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
• We may need to share your Personal Information and your data with our employees on a need-to-know basis. All of our employees and data processors, who have access to, and are associated with the processing your Personal Information, are obliged to respect the confidentiality such Personal Information.
• Notwithstanding the above, we shall not responsible for any breach of security or for any actions of any third parties that receive the user’s information or events that are beyond our reasonable control including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.

HOW SECURE IS YOUR INFORMATION

We adopt industry standard security policies, rules and technical measures, industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, use, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Unless otherwise specified, access to your name and email address is restricted to our employees who need to know such information in connection with providing Vymo Services to you and are bound by confidentiality obligations. It is expressly stated that the Company shall not be responsible for any breach of security or for any actions of any third parties that receive the user’s personal data or events that are beyond the reasonable control of the Company including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

DISCLOSURE TO GOVERNMENTAL AUTHORITY

We will not disclose any Personal Information or data to governmental institutions or authorities unless such disclosure is requisitioned under any Indian law or judicial decree or when we, in our sole discretion, deems it necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of Use.

YOUR CHOICE IN INFORMATION USE

In the event we decide to use your Personal Information for any purpose other than as stated in this Privacy Policy, we will offer you an effective way to opt out of the use of your Personal Information for those other purposes. From time to time, we may send emails to you regarding new services, releases and upcoming events. You may opt out of receiving newsletters and other secondary messages from Vymo by selecting the ‘unsubscribe’ function present in every email we send. However, you will continue to receive essential transactional emails.

ACCESSING, UPDATING AND REMOVING PERSONAL INFORMATION

If you are a user of Vymo Services, you can directly contact Vymo at Vymo Customer Support Services at support@getvymo.com or correct, amend, or delete inaccurate data directly.

Transfer of Data

Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Information, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Vymo will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other Personal Information.

INVESTIGATION OF ILLEGAL ACTIVITY

We may need to provide access to your Personal Information and the contents of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for use of Vymo Services. However, Vymo will ensure that such access is in compliance with this Privacy Policy and subject to appropriate confidentiality and security measures.

ENFORCEMENT OF PRIVACY POLICY

We make every effort, including periodic reviews to ensure that Personal Information provided by you is used in conformity with this Privacy Policy. If you have any concerns regarding our adherence to this Privacy Policy or the manner in which Personal Information is used for the purpose of providing Vymo Services, kindly contact Vymo Customer Support Services at support@getvymo.com. We will contact you to address your concerns and we will also co-operate with regulatory authorities in this regard if needed.

NOTIFICATION OF CHANGES

• We may modify the Privacy Policy upon notice to you at any time through a service announcement or by sending email to your primary email address. If we make significant changes in the Privacy Policy that affect your rights, You will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of Vymo Services by providing Vymo notice by email within 30 days of being notified of the availability of the modified Privacy Policy if the Privacy Policy is modified in a manner that substantially affects your rights in connection with use of Vymo Services. Your continued use of Vymo Services after the effective date of any change to the Privacy Policy will be deemed to be your agreement to the modified Privacy Policy. You will not receive email notification of minor changes to the Privacy Policy.
• Unless stated otherwise, this current Privacy Policy applies to all information that the Company has about the user and their account.

BLOGS AND FORUMS

• We provide the capacity for users to post information in blogs and forums for sharing information in a public space on the Website. This information is publicly available to all users of these forums and visitors to our Website. We require registration to publish information, but given the public nature of both platforms, any Personal Information disclosed within these forums may be used to contact users with unsolicited messages. We encourage users to be cautious in disclosure of Personal Information in public forums as Vymo is not responsible for the Personal Information users elect to disclose.
• Vymo also supports third party widgets such as Facebook and Twitter buttons on the website that allow users to share articles and other information on different platforms. These widgets may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the widgets to function properly. These widgets do not collect or store any Personal Information from users on the website and simply act as a bridge for your convenience in sharing information. Your interactions with these widgets are governed by the privacy policy of the company providing it.

This certification covers our collection, use and disclosure of information we collect through our website http://www.vymo.com// and through Vymo Services.

USERS OBLIGATIONS:

• You must, at all times, respect the terms and conditions of the then-current Privacy Policy and the Terms of Use. This includes respecting all intellectual property rights which may belong to the Company’s third parties.
• You must not create or otherwise disseminate any information which may be deemed to be injurious, violent, offensive, racist or xenophobic or which may otherwise violate the purpose and spirit of the Company and its community of users.
• You must not provide information to the Company and /or other users which you believe might be injurious or detrimental to your person, professional or social status.

Any violation of this Privacy Policy may lead to the restriction, suspension or termination of your account by us and of your right, if any, to have access to the Software, as we take these principles seriously and consider them to be the basis on which our users adhere to our policies and the services which we offer.

GOOGLE CALENDAR and OUTLOOK INTEGRATION:

Vymo uses Google Calendar integration and Outlook integration to provide consolidated visibility and easier manageability to user’s calendars across Google Calendar

• Outlook and Vymo Calendar to manage their daily routines easily. For this purpose:
• Vymo fetches user’s Google Calendar and Outlook data to be displayed on the user’s daily plan in the Vymo calendar;
• Vymo App helps the user manage their Google Calendar and Outlook;
• User can block time on Vymo calendar and Vymo blocks time on Google Calendar and Outlook;
• Users can edit calendar activity in Vymo, and Vymo edits it on Google Calendar and Outlook;
• Users can delete an activity from the Vymo calendar, and Vymo deletes it from the Google calendar and Outlook; and
• User’s Google Calendar and Outlook data is not shared with any other service and never leaves the Vymo database.
• Disclosure for using Google Calendar data:

Vymo App’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy#additional_requirements_for_specific_api_scopes), including the Limited Use Requirements.

Users in United States in America (US)
NOTICE FOR CALIFORNIA USERS

This PRIVACY NOTICE FOR users in CALIFORNIA (“California Notice”) supplements the information contained in the general Privacy Policy and applies solely to visitors, users, and others who reside in the State of California. We have adopted the California Notice in compliance with the California Consumer Privacy Act, 2018 (“CCPA”) as updated by the California Privacy Rights Act, 2023 (“CPRA”); and other California privacy laws. Any capitalized terms not otherwise defined herein shall have the meanings ascribed to them in the CCPA.

• Categories of Personal Information collected
  The Personal Information that the Company collects, or has collected from the users in the 12 (twelve) months prior to the effective date of this Disclosure, fall into the following categories established by the CCPA, depending on which Vymo Service is used:
• Identifiers: such as your name, alias, address, phone numbers, IP address, your log-in information for Vymo account, or a government-issued identifier (e.g. social security number, which may be required for tax purposes);
• Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)): such as a credit card number, debit card number, the expiry date and the last four digits of the credit card number or other payment information;
• Protected Classifications: information that may reveal age, gender, race, sexual orientation, or other protected classifications;
• Commercial information: such as purchase and other purchasing or consuming histories or tendencies;
• Internet or other electronic network activity information: including browsing history, search history, information on a consumer's interaction with a website, application, or advertisement and the content of email and text messages;
• Geolocation data: such as the location of your device or computer, which may in some cases constitute precise geolocation information;
• Audio or visual information: such as if a service provider reviews recordings of customer service phone calls for quality assurance purposes, or if we use a service provider to fulfill your order;
• Professional information: for example data you may provide about your business; and
• Inference data: such as information about your activity on the Website.
• Please note that the Personal Information does not include:
• Publicly available information from the government records or available in the public domain.
• De-identified or aggregated consumer information.
• Information excluded from the CCPA's scope, such as: (i) health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA); and (ii) personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
• Disclosure of Personal Information

We disclose your Personal Information for a business purpose to the following categories of third parties:

• Our affiliates;
• Service providers; and
• Third parties to whom you or your agents authorize us to disclose your Personal Information in connection with Vymo Services we provide to you.

For more information on the use and disclosure of Personal Information, please consult our general Privacy Policy.

In the preceding twelve (12) months, we have not sold any Personal Information.

• Your Data Rights:
  You may have certain data rights under the CCPA read with the CPRA. This section describes your rights and explains how to exercise those rights. Such rights include:
• Right to know. You have a right to request the following information: (i) categories of the Personal Information that we have collected from you over the past 12 (twelve) months and the specific Personal Information, we have collected from you; (ii) categories of the sources from which Personal Information was collected; (iii) business or commercial purpose for which the Personal Information was collected; (iv) categories of the Personal Information that was disclosed for a business purpose during the past 12 (twelve) months; and (v) categories of third parties to whom the Personal Information was disclosed;
• Right to access your Personal Information in a portable format;
• Right to correct your Personal Information which you do not feel is accurate.
• Right to delete your Personal Information upon. However, we might not delete Your Personal Information in certain events including (i) to detect security incidents; (ii) to debug, to identify and repair errors; (iii) exercise free speech; (iv) to comply with California Electronic Communications Privacy Act; (v) to engage in public, peer-reviewed, historical or statistical research; and (vi) to comply with legal obligations;
• Right to opt out of the sharing of your Personal Information for cross-context behavioral advertising, as defined by the CCPA;
• Right to appeal the denial of any of these rights by submitting a form that will be provided to you if we deny a data request. However, depending on your data choices, certain services may be limited or unavailable; and
• Right to non-discrimination You have the right to not be discriminated against for exercising Your privacy rights under the CCPA.
  • No sale of personal information. In the 12 (twelve) months prior to the effective date of this Disclosure, the Company has not sold any personal information of consumers, as those terms are defined under the CCPA.
  • California Privacy Rights Act Sensitive Personal Information Disclosure. The categories of data that Company collects and discloses for a business purpose include "sensitive personal information" as defined under the CCPA. The Company does not use or disclose such sensitive personal information for any purpose not expressly permitted by the CCPA.
  • California Privacy Rights Act Retention Disclosure. We keep your Personal Information to enable your continued use of the Website and Vymo Services, for as long as it is required in order to fulfill the relevant purposes described in the Privacy Policy, as permitted or as may be required by law, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevance of products and content we recommend.
  • California Privacy Rights Act Non-discrimination Statement. The Company will not discriminate against any user for exercising their rights under the CCPA.
  • We might request certain additional information in order to verify your identity in relation to your request for exercising the rights mentioned above. You must also specify the rights you wish to exercise. We will verify your request and respond to you within 45 (forty-five) days of the receipt of the request.
  • You may designate another person or entity (“Authorized Agent”) to act on your behalf in connection with Your request for rights that are guaranteed by the CCPA. An Authorized Agent is a natural person or business entity registered with the Secretary of State to conduct business in California that you have authorized to act on Your or to make a request to know or to delete. You Authorized Agent can submit a request by sending an email to the email id provided in the California Notice attaching the signed permission. Please note that we may deny a request from an Authorized Agent that does not submit proof that they have authorized by you. Under the CCPA, your Authorized Agent is responsible for implementing and maintaining reasonable security procedures and practices to protect and use your Personal Information only for the purpose of fulfilling your request.

NOTICE FOR DELAWARE USERS

This PRIVACY Notice FOR users in DELAWARE (“Delaware Notice”) supplements the information contained in the general Privacy Policy and under the Notice for California, as the context may require and applies solely to visitors, users, and others who reside in the State of Delaware. We have adopted this Privacy Policy in compliance with the Delaware Online Privacy Protection Act, 2016 (“DOPPA”) and other Delaware privacy laws. Any capitalized terms not otherwise defined herein shall have the meanings ascribed to them in the DOPPA.

• Do not track statement. Please note that while you may have the opportunity to opt-out of targeted advertising as stated above and you may be able to control the use of cookies through your web browser as described in “Cookies and Other Tracking Technologies” section above, some web browsers may also give you the ability to enable a “do not track” setting. This setting sends a special signal to the websites you encounter while web browsing. This “do not track” signal is different from disabling certain forms of tracking by declining cookies in your browser settings, as browsers with the “do not track” setting enabled still have the ability to accept cookies. Vymo does not respond to web browser “do not track” signals at this time. If we do so in the future, we will describe how we do so in this Privacy Policy.
  Vymo strives to collect only such Personal Information which is necessary and adequate but not excessive in relation to the purposes set out hereinabove. To protect your privacy, you should not provide the Company with any information that is not specifically requested. In the event that Vymo requires the use of your Personal Information for a purpose other than those set out herein, Vymo shall process the Personal Information, so long as we have a ground under the law to do so which may be based on one of the following conditions:
• Performance of a contract: Herein, we process the Personal Information as it is necessary in order to fulfil our obligations set forth under a contract or for the performance of our agreement with you;
• Legal obligation: Herein, we process the Personal Information in order to comply with a legal obligation, such as keeping records for tax purposes or providing information to a public body or law enforcement agency;
• Legitimate interests: Herein, we process your Personal Information where it is in our legitimate interest in running a lawful business. We will only rely on such a ground where an assessment has been performed balancing the interests and rights involved and the necessity of the processing in order to provide our Vymo Services, Platform and features to you. Few examples of Our legitimate interests are: (i) to offer information and/or services to individuals who visit the Platform or (ii) to prevent fraud or criminal activity and to safeguard our IT systems etc.
  • We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without seeking your specific permission to process your Personal Information and we will only process your Personal Information in this way if you agree to us doing so.
  • No sale of personal information. In the 12 (twelve) months prior to the effective date of this Disclosure, Company has not sold any personal information of consumers, as those terms are defined under DOPPA.
  • We might request certain additional information in order to verify your identity in relation to your request for exercising the rights mentioned above. You must also specify the rights you wish to exercise. We will verify your request and respond to you within 45 (forty-five) days.

Contact Us

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Information, your choices and rights regarding such use, or wish to exercise your rights under law, please do not hesitate to contact us at:

Email: support@getvymo.com
Postal Address: 611 2nd Cross Rd, 3 Block, Koramangala, Bengaluru, Karnataka 560034
Attn: Mr. Shantikumar, Privacy Team

Complaints and Grievance Redressal

For users located outside India, any complaints, or concerns with regards to content or comment or breach of these terms/ Policy may be informed to the designated Grievance Officer as mentioned below in writing or through email: support@getvymo.com address: 611 2nd Cross Rd, 3 Block, Koramangala, Bengaluru, Karnataka 560034.

NOTICE UNDER HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT, 1996 (HIPAA)

If you feel we have violated your rights, you may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by sending a letter to U.S. Department of Health & Human Services, 200 Independence Avenue, S.W., Washington, D.C. 20201 or visiting https://www.hhs.gov/hipaa/filing-a-complaint/index.html.